The LGBTQ+ 101 Training is a foundational module, covering terminology, disparities, communication, and resources. This course is a great starting point for LGBTQ+ affirming care best practices.
California SB 923 requires health plans and behavioral health organizations to ensure staff who interact with members are equipped to provide transgender, gender-diverse, and intersex (TGI) affirming care. OutCare Health offers an evidence-based training solution designed around SB 923 requirements, covering inclusive communication, health inequities, historical and ongoing discrimination, and practical strategies for creating more affirming healthcare experiences.
Our TGI training has been implemented with healthcare organizations and is delivering strong results, with 97% of participants reporting enhanced knowledge and 96% overall satisfaction. Beyond training, OutCare can also support provider directory enhancements, implementation strategy, and ongoing consultation to help organizations strengthen compliance and improve experiences for TGI members.


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